GRAINGER GALLERY PURCHASE, SHIPPING & DELIVERY

Once you have chosen your new artwork please contact the gallery for your personalised options for delivery. Artworks will have a delivery cost according to location, size and weight of your art piece.

We will obtain quotes for the different delivery options. As a general guide, within Australia, the range for shipping is between $50–$280.

When the delivery quote is accepted, we will issue invoice and book your preferred delivery date. Payment for shipping will be required prior to delivery. 

It is the responsibility of the buyer to choose the delivery service from the Grainger Gallery’s recommended shipping options. We will always include a dedicated Art fully insured courier option. Grainger Gallery cannot be held responsible nor guarantee the services of third-party carriers or shippers. We take great care packing and shipping clients artworks, but we are not responsible for any damage that may occur to any artwork after leaving the galleries custody.

GG delivers to International destinations

Please note: international customers are responsible for any applicable local duties and/or sales tax. We also cannot accept responsibility for lost or stolen packages which have been confirmed as delivered to the shipping address.

RETURNS & DAMAGE

All purchases are non-refundable unless discussed with the gallery.

Artworks must be unwrapped within 24 hours of receipt.  In the case that there is any damage to the piece upon receiving it, GG must be notified within that 24 hour period by and pictures of the damage must be provided. GG cannot take responsibility for damage noted after this period.